Terms of Service
Please read these terms carefully before placing an order.
Last updated: December 2024
Age Restriction
You must be 18 years or older to use this website and purchase products from ThePedShop. By placing an order, you confirm that you meet this age requirement.
Agreement to Terms
By accessing and using the websites www.thepedshop.com and www.thepedshop.is (collectively "the Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms constitute a legally binding agreement between you ("Customer", "you") and ThePedShop ("we", "us", "our").
Our Services
ThePedShop is a UK-based online retailer specialising in performance enhancement products, peptides, and supplements. We are a verified vendor for Quanta Pharma products.
All products sold are intended for research purposes only. It is your responsibility to ensure compliance with local laws and regulations regarding the purchase and use of our products.
Product Verification
Our products undergo third-party verification testing through Janoshik, an industry-leading independent laboratory. Test results are available on product pages where applicable.
Ordering Process
Our ordering process works as follows:
- Add to Cart – Select your products and add them to your cart
- Checkout – Proceed to checkout and enter your delivery details
- WhatsApp Confirmation – Your order is sent to our sales team via WhatsApp
- Payment Details – We will send you payment details through WhatsApp
- Payment Confirmation – Send a screenshot of your payment via WhatsApp
- Dispatch – Once confirmed, your order is dispatched the next working day
By placing an order, you consent to receiving communications via WhatsApp on the phone number provided.
Pricing & Payment
All prices displayed on the Website are in British Pounds (GBP) and include VAT where applicable.
We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of checkout.
Payment Method
We accept payment via bank transfer. Payment details are provided via WhatsApp after you place your order.
Payment Confirmation
Orders are not processed until payment is confirmed. Please send a screenshot of your transaction via WhatsApp.
Important
We do not store or process card payments directly. All payments are made via bank transfer to the details provided by our team.
Shipping & Delivery
We offer shipping to the UK and internationally:
🇬🇧 UK Shipping
Royal Mail 24hr Tracked service. Free on orders over £200. Expected delivery 1-2 working days after dispatch.
🌍 International Shipping
Flat rate £20 to most countries. Delivery times vary by destination. Contact us via WhatsApp for availability.
Orders are dispatched the next working day (Monday-Friday) after payment confirmation. We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
Risk of loss and title for items pass to you upon delivery to the carrier.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us via WhatsApp as soon as possible.
- Changes and cancellations can be accommodated before payment confirmation
- Once payment is confirmed and the order is being processed, we may not be able to make changes
- Once an order has been dispatched, it cannot be cancelled
Returns & Refunds
Due to the nature of our products, we operate a limited returns policy:
- Damaged or Incorrect Items – Contact us immediately via WhatsApp with photos. We will arrange a replacement or refund.
- Non-Delivery – If your order does not arrive within the expected timeframe (2-3 working days UK), contact us and we will investigate and resolve the issue.
- Change of Mind – We cannot accept returns for change of mind due to the nature of our products.
All refund requests are assessed on a case-by-case basis. Approved refunds will be processed to the original payment method within 14 days.
Product Information & Disclaimer
We make every effort to ensure product information on our Website is accurate. However:
- Product images are for illustration purposes and may differ slightly from actual products
- We do not guarantee that product descriptions are error-free or complete
- Products are sold for research purposes only
- We are not medical professionals and do not provide medical advice
Health Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using any products. You assume all risks associated with the use of our products.
Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is the property of ThePedShop or its content suppliers and is protected by copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Limitation of Liability
To the fullest extent permitted by law:
- ThePedShop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services
- Our total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim
- We are not liable for any damages resulting from misuse of products
- We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Account Security
If you create an account on our Website, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised use of your account
We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
Official Domains
Our only official domains are:
- www.thepedshop.com (redirects to .is)
- www.thepedshop.is
We do not operate any other domains. Please verify you are on an official domain before placing any orders or sharing personal information. We are not responsible for any transactions made through unofficial or fraudulent websites.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date.
Your continued use of the Website after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.
Questions About These Terms?
If you have any questions about our Terms of Service, please don't hesitate to contact us.
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